faq
-
Yes! In your booking confirmation email, you will find a green button towards the bottom that will allow you to modify your reservation. Keep in mind that you will only be able to modify your reservation until 72 hours before your game time!
-
GameOn! HTX provides in-person, live game show experiences. In our rooms, you’ll be smashing buzzers, spinning wheels, playing games and more with a live, energetic host! We’ve custom built our own game show sets to be as close to the real thing as possible.
-
Our address is 1500 W Sam Houston Parkway N, Suite 100, Houston, TX 77043
-
We split you into 2 (roughly) equally sized teams and then you face off against each other in a fun-packed hour of game show style games guided by our super awesome host! Just grab some friends, show up, and have fun!
No strangers! No Walk-ups! -
1-Hour show: The game lasts for an hour, but you should expect to be at GameOn! for ~90 minutes from entry to exit.
2-hour show: The game lasts for about an hour and a half, but the total event will be for 2 hours. -
Drinks:
Yes, alcohol included
Food:
Yes, but keep in mind we don’t provide utensils. So bring snacks or food you can eat with your hands.
We do not sell any food or beverage on-site, nor do we provide plates/cups/cutlery -
Our games are designed for adults. Usually children under the age of 11 do not do well in the experience. This is to ensure the best quality experience for all of our customers. Feel free to contact us for more details.
-
Think of them just like movie ratings!
PG - Designed for both children and grandma! Nothing remotely offensive.
PG-13 - Just like you would see on TV. Designed for teens/adults, but is safe for HR!
R - Here we start broaching topics such as alcohol, drugs, and crime in general. Be prepared to hear/say curse words!
X - Extremely adult themes, like R but with sexual jokes and content. Be prepared to hear/say curse words! -
Yes — every booking includes a deposit.
The amount of your deposit depends on your selected group size and is based on the minimum number of players for that booking type. Here's how it works:
6–18 Player Events: Minimum charge for 6 players
18–36 Player Events: Minimum charge for 15 players
*36-100 Player Events: Custom arrangements and pricing to be agreed upon before booking.
These minimums are your deposit and become non-refundable within 7 days of your event.
👉 See 📅 CAN I CANCEL OR RESCHEDULE MY BOOKING 📅 below for full details.
-
We get it — plans change. Here's how cancellations and reschedules work:
⏰Cancel 7+ days in advance: Full refund, including your deposit.
⛔ Cancel within 7 days: The deposit (minimum player price) becomes non-refundable, but can be converted to credit for a future booking.
♻️ Rescheduling within 7 days: $75 rescheduling fee applies.
⚠️ Examples:
Booked for Tuesday the 8th? Canceling on or after Tuesday the 1st is within 7 days.
If you booked for 20 players in HTX (minimum 16), and cancel 3 days before your event, you’re eligible to be refunded for 4 players. The value of 16 players becomes a credit for a future booking.
Have questions? Reach out — we're happy to help.
-
No prizes are included, but the real prizes are the friends we made along the way.
There are also trophies available for purchase in the lobby! -
At the end of the game, the winning team gets to take a photo with our trophy. Unfortunately, they are expensive to make, so it isn't intended to be a take-home prize. If someone from your group takes the trophy home, you will be charged the cost of a new one ($250).
-
Yes! We are always coming up with new content so every experience will be different. Come back as many times as you like! We ask returning players to let us know the date/time they last visited (or the name of the person who booked your last event) so we can ensure you’re seeing fresh questions!
-
Yes please! Don’t forget to tag us in your posts! #gameonhtx
-
Yes, although some games may have limited interactivity. Contact us and we can explain the limitation in better detail.
-
Absolutely! We designed our experiences with team-building in mind. We don’t have any secret offerings not listed on gameon.fun/htx/book, but are willing to work with any modifications you may want/need if you Contact Us about it!
-
Great Question!